From my experience, Wind Creek is getting money and not paying out, instead, their machines mysteriously stop working once loaded with patron's money and are down to approx. The floor manager then came over and gave me a paper voucher out of her pocket to cover the $1 the machine showed I still had on balance.
She said, and I quote, 'That was stupid of you to put that much money in, you should have gotten up after losing your first $100'. I told the first attendant that I had dumped hundreds into the machine, and I wanted to keep playing THAT machine to try and win some of what I had put in it back. She called a male attendant over who told me the machine was being placed 'out of order'. As I was going to put in another $100, the machine's screen started spinning and wouldn't allow me to load more money, I called the attendant over and showed her what was happening. $800, & playing the small amount won, my 'balance' showed less than $1 left. In less than an hour and a half, I loaded almost $800 into the one machine, winning a couple dollars here and there, the most was $30, one time, from the one and only 'free play' that I got during that time. I sat at one slot machine (they call them 'Bingo' machines so they can operate in AL). I went to Wind Creek-Atmore in January 2022.